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Frequently Asked Questions

Nucore services are available nationwide, with the exception of Alabama and Alaska.

You begin by choosing your desired treatment (e.g., GLP-1, MIC B12). Next, you’ll complete a secure medical intake form. A licensed provider will then review your information to determine your eligibility. If approved, your prescription will be shipped directly to your door.

Once your prescription is approved, orders typically ship within 1-2 business days and usually arrive in 2-3 business days. Please note that cold-packed items are shipped Monday through Thursday only to ensure their quality.

Nucore offers compounded formulations of GLP-1 medications. It’s important to understand that compounded medications are not FDA-approved and are prescribed off-label by licensed providers.

For your convenience, most products can be set up for a 30- or 90-day auto-renewal.

Please click here to refer to our comprehensive policy regarding cancellations and refunds available

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Have more questions? Contact a Team member at:

1-844-NUCORE1

 concierge@nucorehealth.com

Support Hours:
Monday-Friday: 8:00AM – 5:00 PM EST
Saturday: 8:00AM – 12:00 PM EST
Sunday: Closed

We typically respond to emails within 2 business hours during support hours.

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